empathy a dial

Empathy tip: Empathy is a dial, not an on-off switch

Listen on Spotify: https://open.spotify.com/show/6nngUdemxAnCd2B2wfw6Q6 People treat empathy as if it were an “on-off” switch. Turn it “on” for friends and family; turn it “off” for the “bad guys”. Turn empathy “on” for coworkers, customers, and insiders; turn empathy “off” for… Read More ›