empathy is trainable

Empathy versus bullying: online bullying and what to do about it

The paradox is the anti-social nature of social networking. The computer screen isolates the person even as the person is trying to connect. The contrary is also the case. The screen connects the person when the person wants to be alone, rudely announcing an incoming message by beeping, demanding one’s attention. Sometimes the screen brings out the anti-social tendencies instead of the pro-social ones, enabling one to be inauthentic, hiding behind a false self.

Reclaiming Empathy in Online Therapy: An Imaginary Conversation with Sherry Turkle

Professor Turkle, Sherry, launches a Jeremiad – remember the Prophet Jeremiah? – against buzzing, beeping, interrupting devices, which give us acquired attention deficit, and carries her concerns in the direction of online therapy. If empathy is being copresent with another person, where is the empathy online? Find out in the engaging conversation between Lou and Arnon about Sherry’s penetrating and incisive work!

Resistance to Empathy (Part 1): Organizational Resistance to Empathy and How to Overcome It

that make organizations successful are not always the qualities that enhance their empathy. Hear me say it, and not for the last time: the things that make us good at business, including the corporate transformation of American medicine and education, do not always expand our empathy. What to do about it? The battle is joined. The recommendation? Let your customers, constituents, or stake-holders train you in empathy: Realize that if you do not respond empathically, the customers are just going to go quietly to the competitor that does. Empathy is good for business. If the customer has a complaint that he is having trouble expressing, then use one’s listening skills to get to the bottom of things.

EDITED OUT while being assessed for publication: Review: The Empathy Diaries: A Memoir by Sherry Turkle

The short review: the title, The Empathy Diaries: A Memoir (Sherry Turkle New York: Penguin Press, 2021, 357 pp.) reveals that empathy lives, comes forth, in empathy’s breakdowns and failings. Empathy often emerges in clarifying a lack of empathy. This work might have been entitled, less elegantly, “The Lack of Empathy Diaries.” I found the book to be a compellingly written, even a page-turner at times, highly recommended, but, caution, this is not a “soft ball” review.”

Empathy, Brain Science, Stress Reduction – the Video!

This is your mind on neuroscience – mirror neurons: do they exist, and if not, what about it?
Sperry on the split brain: the information is in the system: how to get at it
The neuroscience of trauma – and how empathy gives us access to it
MRI research: as when Galileo looked through the telescope, a whole new world opens

Empathy and gender

Biology is not destiny. As Simone de Beauvoir noted in The Second Sex, woman is not a mere womb. Though de Beauvoir did not explicitly say so, I believe de Beauvoir [and many feminists] would agree: man is not mere… Read More ›