empathy capitalist tool

Empathy, Capitalist Tool

Business leaders lose contact with what clients and consumers are experiencing. Leaders get entangled in solving legal issues, reacting to the competition, or implementing the technologies required to sustain operations, and lose touch with the empathic core of business. Yet empathy is never needed more than when it seems there is no time for it.

Top 7 Empathy Lessons in Leadership: The Video Replay

In the webcast the participants will engage how to:
•    Distinguish empathy from compassion, forgiveness, pity, and “niceness”;
•    Establish and maintain boundaries with bullies, slackers, difficult individuals, and friends while still honoring one’s commitment to empathy, to client service, to flourishing financially, to inclusiveness and community;
•    Identify failures (breakdowns) in empathy and what to do about it; and
•    Expand or contract empathy on demand by overcoming obstacles to empathy.