empathic responsiveness

Top 7 Empathy Lessons in Leadership: The Video Replay

In the webcast the participants will engage how to:
•    Distinguish empathy from compassion, forgiveness, pity, and “niceness”;
•    Establish and maintain boundaries with bullies, slackers, difficult individuals, and friends while still honoring one’s commitment to empathy, to client service, to flourishing financially, to inclusiveness and community;
•    Identify failures (breakdowns) in empathy and what to do about it; and
•    Expand or contract empathy on demand by overcoming obstacles to empathy.

Top four (4) empathy breakdowns – and how to overcome them

Empathy breaks down into emotional contagion. Empathy breaks down in conformity and the closing off of possibilities for flourishing. Empathy breaks down in projection. Empathy breaks down in devaluing and cynical language, in which our humanity literally gets lost in translation. These are not the only ways that empathy fails, but they are the Big Four. How to overcome them?